Tag: VoC

 
How Can VoC Work For Micro Firms?

How Can VoC Work For Micro Firms?

Reading a post by Kieron Ellis on the ‘Success with 6R’s’ starting me thinking about the best methods to allow ‘Micro Enterprises’ to hear the ‘Voice of the Customer’ (VoC) Kieron spoke about in his post.   Now begins a possible uphill search for the best simple and practical ideas micro-firmsRead More